FREQUENTLY ASKED QUESTIONS
FINANCIAL ISSUES

   Q. Are there any ATMs on campus?

     A. There are no ATMs on campus at this time. The closest ATM to campus is located in the Speedway on the      corner of 5th and Main Streets just next to the Presbyterian Church. It is operated by Chase Bank.

   Q. Where can my student go to cash a check?

     A. Students can cash personal checks up to $100.00 and all Centre work-study checks at the business office.      Located in Boles Hall, the business office is open Monday through Friday, from 8:30 a.m. to 4:30 p.m. It is      closed during the lunch hour from noon to 1:00 p.m. Students can also cash checks at Farmers National Bank      on Main Street with their Centre ID.

   Q. Who can I contact about payment issues or questions about billing?

     A. For information about tuition payment deadlines, fees, refunds, or any other payment or billing issues,      contact the business office at (859) 238-5452.

   Q. Who can I contact about financial aid issues?

     A. The Student Financial Planning Office provides counseling about student expenses and financial aid      opportunities, and they will be happy to answer any questions you may have concerning your student's      financial aid package. Contact them at (859) 238-5365.

   Q. What are flex dollars?

     A. Flexible money connected to the meal plans is called FLEX DOLLARS. It is flexible because a student      may use it in a variety of locations on campus. If a student would like to purchase a meal in Chowan, they can      use flex dollars. They would be charged the student discount rate for that meal and the amount would be taken      from their flex account. The student price for a meal in Chowan for this fall semester is $2.77 for breakfast,      $3.90 for lunch, and $5.04 for dinner. Students may also use flex dollars at the Centre Grille and at Jazzman's      Cafe in Sutcliffe.

     The amount of flex dollars varies depending on the meal plan chosen. There are five dining plan options      available: (1) 16 meals per week with $300 flex dollars; (2) 13 meals per week with $380 flex dollars; (3) 10      meals per week with $600 flex dollars; (4) Carte Blanche (unlimited meals at Chowan) with $70 flex dollars;      and (5) Block Plan (100 meals per semester) with $725 flex dollars. Students receive 45% of their flex dollars      in the Fall Term, 10% in the CentreTerm, and the last 45% in the Spring Term. Any flex dollars not spent in a      term may be carried over to the next term, but any flex dollars not spent by the end of the academic year in      May will be forfeited. For more information, visit the Centre Dining Services website      at:http://web.centre.edu/diningservices.

   Q. How can I add flex dollars to my child's account?

     A. Additional flex dollars can be purchased at Chowan Dining Hall at any time during the year.

   Q. Is it possible to change a meal plan?

     A. Meal plans can be changed during the first two weeks of the Fall and CentreTerms. This should be done at      the student life office.

   Q. What are Centre Bucks and where can they be used?

     A. This is a separate line of accounting from flex dollars - much like a debit card - that you can apply to your      student's account in the Finance Office. The student ID card is swiped and the amount is deducted from their      Centre Bucks account. Centre Bucks may be used at The Centre Bookstore (for books, supplies, clothing,      etc.), The Hub Cafe (located right next to the bookstore - a very popular wireless Internet cafe), and for printing      jobs on campus should your student exceed the printing allowance given them by the College.

   Q. Where can my student go to pay a fine?

     A. Students can pay parking fines, library fines, and fines for any campus policy violations at the business      office on the first floor of Boles Hall.     

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