FREQUENTLY ASKED QUESTIONS
FINANCIAL ISSUES

   Q. Are there any ATMs on campus?

     A. There are no ATMs on campus. The closest ATMs are located at Speedway (operated by Chase Bank)      and at the nearest banks, all within one-two blocks of campus: Farmers National Bank at 3rd and Main      Streets next to the Centre Bookstore, Chase, National City, Central Kentucky Federal Savings Bank, and      Community Trust.

   Q. Where can my student go to cash a check?

     A. Students can cash personal checks up to $100.00 and all Centre work-study checks at the business office.      Located in Boles Hall, the business office is open Monday through Friday, from 8:30 a.m. to 4:30 p.m. It is      closed during the lunch hour from noon to 1:00 p.m. Students can also cash checks at Farmers National Bank      on Main Street with their Centre ID.

   Q. Who can I contact about payment issues or questions about billing?

     A. For information about tuition payment deadlines, fees, refunds, or any other payment or billing issues,      contact Judy Bowell in the business office at (859) 238-5452.

   Q. Who can I contact about financial aid issues?

     A. The Student Financial Planning Office provides counseling about student expenses and financial aid      opportunities, and they will be happy to answer any questions you may have concerning your student's      financial aid package. Contact them at (859) 238-5365.

   Q. What are flex dollars?

     A. Flex dollars are attached to the meal plans and are under the control of the campus food service, Sodexo.      Flex dollars may be used at the Warehouse Grille, the Hall of Fame Cafe, or the Chowan Dining Hall.

     The amount of flex dollars varies depending on the meal plan chosen. There are five dining plan options      available: (1) 16 meals per week with $320 flex dollars; (2) 13 meals per week with $400 flex dollars; (3) 10      meals per week with $640 flex dollars; (4) Carte Blanche (unlimited meals at Chowan) with $75 flex dollars;      and (5) Block Plan (100 meals per semester) with $775 flex dollars. Students receive 45% of their flex dollars      in the Fall Term, 10% in the CentreTerm, and the last 45% in the Spring Term. Any flex dollars not spent in a      term may be carried over to the next term, but any flex dollars not spent by the end of the academic year in      May will be forfeited. Most students find very creative ways to spend every last penny if it appears they may      have any left at the end of the year. For more information, visit the Centre Dining Services website      at:http://web.centre.edu/diningservices.

   Q. How can I add flex dollars to my child's account?

     A. Additional flex dollars can be purchased at Chowan Dining Hall at any time during the year. Simply write a      check payable to "Sodexo" or take cash to the office in Chowan. It will be added to the student's account.

   Q. Is it possible to change a meal plan?

     A. Meal plans can be changed during the first two weeks of the Fall and Spring Terms. This should be done at      the student life office.

   Q. What are Centre Bucks and where can they be used?

     A. The Centre Bucks account is a declining debit account that runs through the student ID card, which can be      swiped at any of the locations below. Students can use a check, credit card, debit card or cash to add Centre      Bucks to their account through the finance office by seeing the cashier in Boles Hall. Parents or students may      also call the finance office at (859) 238-5452 to make a deposit using a credit card. American Express,      MasterCard and Visa are accepted. Students may add to their Centre Bucks if they run out at any time during      the year and if they have Bucks left at the end of the year they are carried over to the next academic year. For      complete information, go to www.centrebucks.com.

     For the 2009-2010 academic year, Centre Bucks can be spent at the following locations:
     The Centre Bookstore
     Papa Johns
     The Hub
     Sonic
     CVS Pharmacy
     Impresssions by BJ

     Centre Bucks can also be used at several of the on-campus laundry facilities and in about 20 of the campus      Pepsi machines.

   Q. Where can my student go to pay a fine?

     A. Students can pay parking fines, library fines, and fines for any campus policy violations at the business      office on the first floor of Boles Hall.     

   Q. How does my student printing account work?

     A. The College automatically gives every student a $16.50 printing account at the beginning of each long term      to use in the library and various academic computer labs. This covers approximately 550 individual pages of      black and white printing at six cents per page. Color copies are 50 cents per page. All they have to do is      swipe their ID through a card reader to make photocopies or print off a document from a computer in the      library or other campus academic computer labs. If a student uses up all their copy money, they can go to the      Finance Office with cash, check, credit or debit card to have more money put into their student printing      account. Students MAY NOT use Centre Bucks for on-campus printing. The Document Services Center,      located next to the campus post office, accepts only cash and credit and students may not use their printing      account there.

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